social media

Making a company social media savvy is a necessity for any business these days. A Facebook page or Twitter feed can help promote goods and services and get your message out to a wider audience. It’s easy to set up, it’s free, and it lets you connect with your customers.

 

The last ability can be a bit of a snag, though. Social media lets customers bring their concerns right to you, sure, but that freedom also means it can let these customers do a lot more.

Continue reading…